RESPONSE, one of the UK's fastest growing
outsource contact centres, has launched an innovative new web
site aimed at further improving customer service.
With a growing client base of over 20 blue chip clients in more
than 10 major sectors, from airlines and financial services
to utilities and telecommunications, RESPONSE operates
a pan-European, internet enabled, customer contact centre employing
more than 500 people.
We provide clients with a wide range of interactive multi-media
based customer management services, including inbound and outbound
call handling, either via landline or over the Internet, in
addition to providing text chat facilities and escorted browsing
as well as product fulfilment and warehousing services.
This new website is part of a £3 million investment Response
Handling has made in new technology over the past year. Our
expanded contact centre now boasts state-of-the-art technology
which enables us to offer our clients the ability to contact
and manage their customers by any means of mixed media .
Please use our web site www.response-handling.co.uk
to review our innovation, our technology and our partnership
approach to manage your customers. We would be delighted to
help.
More Information: Ian Murray, Sales and Marketing
Co-ordinator, Tel: 0141 427 2200